Xorcom hardware uses three layers; you must resolve issues in the
following order:
1. USB
2. Dahdi
3. Asterisk
I suspect you're having trouble with the usb layer.
Run lsusb
It will display a line like this if the firmware isn't loaded:
Bus 001 Device 004: ID e4e4:1161
If it is e4e4:1162 then the firmware is loaded.
You can manually load the firmware like this:
/usr/share/dahdi/xpp_fxloader load
or
/usr/share/dahdi/xpp_fxloader usb
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