Figured out my issue.  My contacts are in  <mac-addr>-directory.cfg when it 
should be in <mac-addr>-directory.xml.  

When did Polycom switched from CFG to XML?




________________________________
From: hin lee <hi...@yahoo.com>
To: Asterisk Users Mailing List - Non-Commercial Discussion 
<asterisk-users@lists.digium.com>
Sent: Fri, March 19, 2010 12:00:14 PM
Subject: Re: [asterisk-users] Polycom not updating the directory list


The <mac-addr>-directory.cfg  permission is 777 with a symoblic link pointing 
to 000000000000-directory.xml with permission of 644.  

I would manually edit the 000000000000-directory.xml and make the changes 
needed.  Upon rebooting the phone, the directory is still show the old 
contacts.  Somehow the phone did not pull the new contacts directory.  If I 
format the phone file system, then it will reflect the new contacts.




________________________________
From: "Lee, John (Sydney)" <john....@compuware.com>
To: Asterisk Users Mailing List - Non-Commercial Discussion 
<asterisk-users@lists.digium.com>
Sent: Wed, March 17, 2010 11:05:09 PM
Subject: Re: [asterisk-users] Polycom not updating the directory list

The very obvious thing to check is the permission of the 
<mac-addr>-directory.cfg.

________________________________________
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of hin lee
Sent: Thursday, 18 March 2010 4:56 PM
To: Asterisk Users
Subject: Re: [asterisk-users] Polycom not updating the directory list

anyone?

________________________________________
From: hin lee <hi...@yahoo.com>
To: Asterisk Users <asterisk-users@lists.digium.com>
Sent: Fri, March 12, 2010 10:08:53 AM
Subject: Polycom not updating the directory list
Hi,

I have a strange problem with all of our Polycom 550 & 650 phones.  I am 
running a TFTP server on my Asterisk server and option 66 Boot Host pointing to 
Asterisk on my DHCP server.  The auto-provisioning is working because the 
phones are registering correctly with their extension.  If I change the MAC.cfg 
file to another extension and reboot the phone, it will reflect the new ext.  

The part that doesn't work is the <MAC>-directory.cfg.  If I make an update to 
this file and reboot the phones, they do not reflect the new directory list.  
The only way I was able to get the phone to see the new directory list was to 
"Format" the phone.  Of course this is not the ideal way.  Also to add, the 
<MAC>-directory.cfg files point to 0000000000000-directory.xml.  This way I 
only have one file to maintain.

Anyone knows why it's not pull the new <MAC>-directory.cfg file.


Thank you!



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