Ted Foote wrote: > I am thinking of moving from a traditional PBX to an asterisk box. Many > of my leadership group are skeptical of asterisk. So I was hoping to > find a call center that is currently using this technology that would > not mind spending some time on a conference call to address some > concerns that my team has.
I've been using Asterisk in a large-ish call centre (at least 5 physical sites combined into a single logical system) that probably does around 5-10 simultaneous calls at any given time (higher than that on Mondays and Tuesdays which are peak days for them). System heavily utilizes a database for call routing, CDRs, etc... and has been running steady for at least the last year. I've replaced a couple of smaller queue systems as well at other locations with Asterisk, and in all cases they are wishing they had done it sooner. Leif Madsen. -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
