(Embedded image moved to file: pic18467.gif) I am a collaboration consultant doing some research for a major client who has a problem. They have an existing IBM Direct Talk 2 IVR which they were going to upgrade to the current Websphere product, but choked on the price. My task is to find out the following: 1. The spec calls for a 24 analog line system with a fairly sophisticated response matrix using SQL into Oracle & text-to-speech (among other things). Is Asterisk in the same class of product as Websphere, or is it for a more straightforward "voicemail" office environment? 2. I assume Asterisk runs on PC class servers using PCI cards for incoming lines. Can the hardware side of a 24 line system be put together for less than $10K, or is it typically a lot more than that? 3. Can Asterisk be administered and/or programmed remotely? 4. Is Asterisk being used by any Fortune 500 companies in mission critical settings that you know of? Sorry for the general nature of the questions; although I use and promote open source products such as Linux, I am not that familiar with IVR servers. Thanks for any help you can give me... Sincerely, E.A. (Ted) Thomas, CEO eThomasGroup.biz "Collaboration for Business" 502-802-6130
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