Folks, Thanks for brick bats as well as back rubs :)
I started this thread, so I have to close it. I deal with many customer in my work and they are never wrong. I always learn from them. If a customer sign-up with me and if I can't offer the service immediately, I am loosing my opportunity, so I follow each and every customer until their services are up and running. I keep a database of all my customers, and I have multiple ways of communicating with them. So, I had high expectations :( I hope NuFone will soon have a customer interface, so that customers would have some identity other than an email from paypal. Friends, so I got a response from NuFone Sales. This is just the start, hope I will get a rock solid service. Cheers Sathya Message: 8 Date: Sun, 25 Jan 2004 21:06:48 -0500 From: Jeremy McNamara <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] Has Nufone gone belly-up Reply-To: [EMAIL PROTECTED] Sathya wrote: >Folks, > >I've ordered a new account from Nufone last month. Transferred money to >Nufone through their paypal account. I had communication with Nufone sales >up until two weeks back. Since then there were no replies to my emails. > > How quickly you forget that I assigned you a toll-free number which had already been taken by someone else, due to a provisioning issue.. This problem was then resolved immediately by issuing you another toll-free number by sending and email to your paypal address, which is invalid, because it bounced. If you do not keep paypal updated with a valid email address, how am I supposed to email you important account information? Then how can I sure I am sending this information to the appropriate person? Jeremy McNamara _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
