Hi
The problem is that this is a production server with usually about 10
concurrent calls going on and also that if I just run a sip debug on the
customers peer, I still don't know when it's either this issue or if it
genuinely went to voicemail. That's why I'm trying to consistently
replicate the issue so I can do a controlled sip debug on it :(
They are using Aastra 51i/2.1.0.2145
Thanks
Ish
On 28/07/10 11:47, Gareth Blades wrote:
If you run a sip debug at the same time you will get some more usefull
logs.
What sip client are you using?
Ishfaq Malik wrote:
Hi
I've suddenly started encountering a strange issue. Sometimes, when a
call is made into our system, an extension answered the phone but I can
see no mention of it being bridged in the console. Also, the server does
not seem to think that it is answered and then goes to voicemail. We are
using asterisk 1.4.17
Here is the console output for one of these calls, it was me ringing a
customer complaining about the issue
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Executing
Goto("SIP/PACK501-480b08c0", "default|xxxxxxxxxxx|1")
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Goto
(default,02034684373,1)
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Executing
Goto("SIP/PACK501-480b08c0", "enge-xxxxxxxxxx|s|1")
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Goto
(enge-02034684373,s,1)
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Executing
NoOp("SIP/PACK501-480b08c0", "")
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Executing
Wait("SIP/PACK501-480b08c0", "2")
[2010-07-28 11:07:27] VERBOSE[6554] logger.c: -- Executing
Set("SIP/PACK501-480b08c0", "CALLERID(num)=PACK501")
[2010-07-28 11:07:27] VERBOSE[6554] logger.c: -- Executing
Dial("SIP/PACK501-480b08c0", "SIP/ENGE103|20")
[2010-07-28 11:07:27] VERBOSE[6554] logger.c: -- Called ENGE103
[2010-07-28 11:07:28] VERBOSE[6554] logger.c: --
SIP/ENGE103-009140e0 is ringing
*** AT this point the customer had answered and I was talking to him!!
[2010-07-28 11:07:28] VERBOSE[6554] logger.c: --
SIP/ENGE103-009140e0 is ringing
[2010-07-28 11:07:48] VERBOSE[6554] logger.c: -- Nobody picked up in
20000 ms
[2010-07-28 11:07:48] VERBOSE[6554] logger.c: -- Executing
Voicemail("SIP/PACK501-480b08c0", "1...@enge-local|u")
[2010-07-28 11:07:48] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'vm-theperson' (language 'en')
[2010-07-28 11:07:50] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'digits/1' (language 'en')
[2010-07-28 11:07:50] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'digits/0' (language 'en')
[2010-07-28 11:07:51] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'digits/3' (language 'en')
[2010-07-28 11:07:52] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'vm-isunavail' (language 'en')
[2010-07-28 11:07:53] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'vm-intro' (language 'en')
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'beep' (language 'en')
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: -- Recording the message
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: -- x=0, open writing:
/var/spool/asterisk/voicemail/enge-local/103/tmp/S85HqQ format: wav49,
0xb75e60
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: -- x=1, open writing:
/var/spool/asterisk/voicemail/enge-local/103/tmp/S85HqQ format: gsm,
0xb20720
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: -- x=2, open writing:
/var/spool/asterisk/voicemail/enge-local/103/tmp/S85HqQ format: wav,
0xa1c850
[2010-07-28 11:08:00] VERBOSE[6554] logger.c: -- User hung up
[2010-07-28 11:08:00] VERBOSE[6554] logger.c: == Spawn extension
(enge-02034684373, s, 5) exited non-zero on 'SIP/PACK501-480b08c0'
The customer is using Aastra phones but it's happened once with us when
I was using a Snom phone.
I'm trying to consistently replicate the issue so that I can analyse it
properly but have not been able to so far.
Has anyone ever experienced anything like this?
--
Ishfaq Malik
Software Developer
PackNet Ltd
Office: 0161 660 3062
--
Ishfaq Malik
Software Developer
PackNet Ltd
Office: 0161 660 3062
--
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