Please don't top-post. Geraint Lee <gera...@gmail.com> writes:
> to get accurate cdr's i just use a "border" server to send every call > through that logs cdr... doesn't matter how many times it gets transferred > internally the "border" server still gets accurate records of the whole > call. That is what we do too, but customers are requesting CDR's which include information about e.g. which specific phone answered the call. This information is unknown to the border servers. We provide customers with access to the CDR's generated on their particular virtual Asterisk, but we receive complaints about the deficiencies of the 1.6.x CDR's. It is particularly troublesome that dial plan changes often change CDR's. With Channel Event Logging we should be able to provide all the information which customers ask for and at the same time insulate them from dial plan changes by logging only the information we want in precisely the format we wnat. I look forward to that, even though it means a bit of work mediating the logs before presenting them to customers. /Benny -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users