We have a tenant who has been having issues with a congested connection and in 
trouble shooting it we've noticed that there seems to be a lot of SIP traffic 
even when none of the phones are doing anything.

We've determined that this traffic is mostly INFO packets generated by setting 
qualify=2000.   I understand that 2000 ms is the default value for the 
qualification parameter but what I'm unclear on is exactly what the purpose of 
having asterisk qualify the phones is.

I know that in a NAT situation, qualifications can help keep UDP sessions open 
in the firewall but in our case most phones are not behind NAT.

I realize qualifying phones is also how asterisk keeps track of who is 
available for things like BLF but surely it doesn't need to do that every 2 
seconds to keep the BLFs reasonably current.

So I guess my question is what is the real purpose of the qualify setting in a 
non-NAT situation and can one safely set the qualification as something higher. 
  I'd think something like 15 seconds would be more than enough for BLFs and 
the like.

Chris



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