On Wed, 13 Oct 2010, Gerard wrote: > This is not necessarily an asterisk issue, but a lot of you guys know > way more then me, so I have a question: someone at my company sets his > phone to forward calls to his cellphone, so someone calls our office, > call is forwarded to his cell, and the callerID that shows up on his > cell is of course our office number, because asterisk originates a new > call to his cell and then bridges the two. so he told me, a partner of > his, at his office does the same thing, and when he does it, the > callerID shows up as coming from the initial caller, not from his > office. > > so here's the schematic: customer -> our office ---callforward--> > cellphone > > so should I call AT&T and ask them to unlock our callerID so I can set > the outgoing callerID to the customer's number in my dialplan? or is > there some other way to handle this?
It depends on the technology and the carrier. A simple POTS line and you're out of luck. If you have a T1 (i.e. ISDN-PRI) and a co-operative carrier, it may just work or they may enable it if requested. You could always use a co-operative SIP carrier (like Vitelity). A penny or 2 per minute will keep your someone happy. -- Thanks in advance, ------------------------------------------------------------------------- Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
