Hi, I didn't use that feature since i only added the phones not treated as agents(it will just ring the members, depending on the scenario chosen, instead of ringing the queue itself until an agent answers).
The queue status is correct, although it could not tell if all members in the queue are currently engaged in a call(busy). I appreciate your help. Thanks! regards, RYAN ICASIANO ________________________________________ From: [email protected] [[email protected]] On Behalf Of Lenz Emilitri [[email protected]] Sent: Thursday, October 21, 2010 3:27 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Queue member status - BUSY Have you tried playing with "joinempty" and "leavewhenemèpty" to avoid people being connected to a queue with all agents in use? l. 2010/10/20 GBR Icasiano, Ryan A. <[email protected]<mailto:[email protected]>> Hi, Is there a way to know if a member of a queue is currently engaged on a call? Or if a queue can return a busy status if all members are currently engaged in a call? QUEUESTATUS only returns FULL and TIMEOUT, and the scenario only falls into TIMEOUT, and has to finish the assigned number of seconds into the QUEUE CMD before it falls back to the next routine on the dialplan. Any ideas? regards, ryan icasiano -- Loway - home of QueueMetrics - http://queuemetrics.com -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
