Thanks Steve, I figured out the problem. As you said correctly, *pbx_config.so* was not getting loaded because in my extensions.conf file one extra file "extensions.local.conf" was included which was actually not present in the directory. I have commented that line and did "*module load pbx_config.so*" to reload pbx_config.so and now I see both "dialplan reload" and my sip-external extensions correctly.
many many thanks to you for all your pointers and input. I hope this resolves my issue. Thanks to Carlos too for pointing out the reason. Fortunately I am saved from extconfig.conf thing :) Thanks, Abhinav On Wed, Jan 19, 2011 at 4:43 PM, Carlos Chavez <cur...@telecomabmex.com>wrote: > On Wed, 2011-01-19 at 16:40 -0800, Steve Edwards wrote: > > Un-top-posting... > > > > On Wed, 19 Jan 2011, abhinav anand wrote: > > > > > I am using Asterisk version 1.6.2.5-0. Surprisingly, I don't see > > > "dialplan reload". > > > > If you do not have 'dialplan reload,' you do not have pbx_config.so > > loaded. Since pbx_config.so reads extensions.conf, if you don't have it > > loaded, extensions.conf will not be read. > > > > > My dialplan show returns some 28 contexts (all pbx_ael and no > > > pbx_config) and looks like this (seems context are read from > > > extensions.ael file only) > > > > So, you need to either load pbx_config.so to read your extensions.conf or > > add the 'sip-external' context to extensions.ael. > > > The last time this happened to me was because extensions.conf had > some > strange characters that prevented it from loading. Also check that you > are not trying to load it from a database by means of extconfig.conf > > > -- > Telecomunicaciones Abiertas de México S.A. de C.V. > Carlos Chávez Prats > Director de Tecnología > +52-55-91169161 ext 2001 >
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