On 01/31/2011 12:51 PM, salaheddine elharit wrote:

I have asterisk installed in our call center and i want to know how to
do in order to save all the calls (inbound and outbound) if there is any
tool

OK, now to be somewhat more helpful, this is a common scenario. You should search for information on Call Monitoring and recording. Specifically, call queues have monitoring options that will likely fit your needs.

Are you running a GUI like FreePBX?

Tom

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