> Date: Sat, 12 Feb 2011 21:35:29 +0000 > From: [email protected] > To: [email protected] > Subject: Re: [asterisk-users] Using files .call or AMI > > On Sat, Feb 12, 2011 at 04:23:00PM +0000, Edwin Quijada wrote: > >I have a webpage with information about a customer so in this page the agent > >click a phone number and asterisk do the call and transfer the call to agent > >if this call is answered. > > Usually it's the other way round: the agent's phone rings, and when he > picks it up the other end gets dialled. That's trivial with call files: > > Channel: (local channel ID for agent) > Context: (context for calling local channel) > Extension: (remote party's phone number) This works for me.! but the agent has to dial the number ? How could be the context for do this ? U can give an example ? TIA
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