_____ From: [email protected] [mailto:[email protected]] On Behalf Of Richard Zheng Sent: Tuesday, February 15, 2011 11:22 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] further action after caller in a queue hangs up
Tried that, not possible to play a sound file and prompt users to enter a number. Is there a way to revive the channel? On Tue, Feb 15, 2011 at 2:38 AM, Pezhman Lali <[email protected]> wrote: you can run any function in your hangup extension, exten => h,1,....... best On Tue, Feb 15, 2011 at 12:21 PM, Richard Zheng <[email protected]> wrote: Hi, In ACD queue, is it possible for the agent to take some actions when the caller hangs up? For example, to let the agent to enter some numbers for accounting purpose. Thanks, Not the greatest solution, but you could use the system command to call the agent back from the h extension.
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