Probably this will help you... http://ofps.oreilly.com/titles/9780596517342/ch13.html#ACD_id288901 Check the section 'Controlling when to join and leave a queue'.
Thanks. Thats perfect! Kesher Communications (UK) Business Phone Systems<http://www.keshercommunications.com/> | Hosted PBX<http://www.keshercommunications.com/hostedpbx.html>
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