Hi All, I have Asterisk 1.6.2.13, I need to setup a queue of (6) agents, Ring All strategy, I need to set the maximum total time for the caller (Ringing/OR Waiting) on the queue is (2) minutes before going to a fail-over which is a Ring Group of external numbers.
How the total max time is being calculated in terms of the number of agents, Ring Strategy, Agent Timeout, Retry, etc.. Can you please explain how it goes. Thank you.
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