2011/5/5 Olivier <oza_4...@yahoo.fr> > Hi, > > If my memory serves me right, up to Asterisk 1.6, Queue app internals kept > the application from working some other apps such as PickUp. > > I wonder if such things are possible (and if possible, still keep useful > Queue Logs ie logs in which picked up or transfered calls are shown as > such): > 1- a call enters a queue, a phone rings, and a non-Queue member dials some > digits and speaks with caller > 2- a call enters a queue, a phone rings, basically a BLF attached to this > phone blinks and someone pressing this BLS would pick the call up > > Which method should be used for case 1 ? Using Transfer or PickUp ? > > Regards > > > > Thinking over this, I told myself that in some situations, MeetMe (or ConfBridge) or Parking could be used instead of Queue : caller would hear MusicOnHold while waiting to be answered and while at the same time, a call could be originated and then transfered to appropriate channel.
Anyway, my questions remain as Queue fit my other requirements.
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