On Thu, 2011-05-19 at 21:10 +0000, satish patel wrote: > How to get rid on following.. why its Invalid ? > > holler*CLI> queue show queue1 > queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s > holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s > Members: > Agent/7201 (Invalid) has taken no calls yet > Agent/7202 (Invalid) has taken no calls yet > No Callers > >
Your agents are invalid because they are not pointing to a valid
device. Is the agent defined in agents.conf? When the agent logs in is
he/she passing the correct extension to agentlogin?
Maybe it is time to consider dynamic agents for your queues? Since
agentcallbacklogin was deprecated in 1.6 I think static agents are more
of a bother than they are worth.
--
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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