As asterisk is an B2BUA you can handle 503 at asterisk and hang caller end using the response code compatible with eyebeam as
Hangup(16) Regards, Faisal -----Original Message----- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Carlos Chavez Sent: Thursday, July 07, 2011 10:17 PM To: Asterisk Subject: [asterisk-users] Eyebeam crashes when dialing an invalid number... Lately I have been getting many complains that Eyebeam crashes when you dial a number that does not exist. This happens in both R2 and ISDN PRI lines. The softphone stops working and has to be restarted. The response I got from tech support was: the actual issue is that asterisk should not be sending a 503 service unavailable when a particular softphone is not online. The soft phone stops because a 503 means that the server itself is unavailable. Does anyone have a workaround for this? Maybe a way to manipulate via dialplan so the softphone does not get the 503 message? -- Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez Prats Director de Tecnología +52-55-91169161 ext 2001 -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users