Hy,

I checked so many parameters that I can't see anymore a solution to this.
The duration is always of 5sec.
Is there a config on hardphones that could freeze the process,
Does the log could help you to identify the origin of this?

Regards

Le 11/07/2011 09:38, Ishfaq Malik a écrit :
What have you set the retry parameter for this queue?

On Sun, 2011-07-10 at 13:04 +0200, Florent THOMAS wrote:
Hy,

I'm currently working with one queue and whatever I change in the
config, it stills a gap of 6 seconds during which no agents are
ringing for this queue.
Is ther any parameter to configure there?

regards
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