On 07/28/2011 03:47 PM, Mike wrote:
I’m looking to disable rejecting calls from my call center employees. They are using Polycom phones. Is there a way to either disable the reject/DND features on the Polycom phones (don`t think so) or have the Asterisk PBX ignore “Got SIP response 486 "Busy Here" back from 12.23.34.45” response from specific phones/SIP registrations and just keep on ringing?
It is impossible for a SIP UAS to 'ignore' a '486 Busy Here' response. SIP phones are not dumb devices like traditional PBX phones, they are completely in control of their end of the call. If the phone sends a '486 Busy Here' response, it has already dropped the call.
It *is* possible to disable quite a lot of Polycom phone features via the configuration file; I would suggest spending some quality time with the Administrator's Guide (and ensure you are running 3.x software on the phones) to find out if those features can be disabled.
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