Steve Underwood wrote:
On 09/01/2011 11:50 PM, Lee Howard wrote:
kirsten du toit wrote:
You should try disabling ecm..

This seems crazy to me.  Why are you recommending it?
Because its the industry standard last resort of anyone who doesn't understand FAX and is using T.38.

Even HP recommends for their own fax machines it numerous times:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=378056&prodTypeId=18972&objectID=c00062808

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=buu02549&lang=en&cc=us&contentType=SupportFAQ&prodSeriesId=3366988&prodTypeId=15179

Yes, always a last-ditch effort, and if it actually succeeds in getting a legible document through then it means that either 1) the ECM protocol on either the sender or the receiver is gravely flawed, or 2) something that requires ECM (like V.34-Fax/SuperG3) ended up being disabled along with ECM and that the problem really had to do with that something and not with ECM. I've never seen a fax document that couldn't make it through with ECM enabled be able to come through legibly with ECM disabled otherwise.

Thanks,

Lee.


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