Opened the issue: ASTERISK-18707 On 10/12/11, Warren Selby <[email protected]> wrote: > Just a guess at this point, but I'd say because you had two agents > registered to the queue, but only one was available? If you dynamically > logout the Unavailable agent, it should not show up in the QueueStatus > response, however if you dynamically log him in then just shut off the > phone, he'll still be listed as a member even if unavailable. > > Apparently, QueueSummary takes the available status into consideration when > listing the number of logged in agents. You may be able to make a case that > this behavior is inconsistent, and thus, a bug, but I could see it going > either way. > > If you open a ticket on the issue, respond here with the issue id, I'd like > to track it. > > Thanks, > --Warren Selby, dCAP > > On Oct 11, 2011, at 11:39 PM, Asterisk Man <[email protected]> wrote: > >> Thanks Warren, >> I have been using X-lite for member and the system from where it is >> running was down at that time. >> My concern was, if 'Queuestatus' shows two members as logged in for the >> Queue then why not 'Queuesummary'? >> >> Any other pointer? >> --AM >> >> On Tue, Oct 11, 2011 at 8:34 PM, Warren Selby <[email protected]> >> wrote: >> On Tue, Oct 11, 2011 at 12:58 AM, Asterisk Man <[email protected]> >> wrote: >> >> <snip> >> >> Event: QueueMember >> Queue: 1 >> Name: 3 >> Location: SIP/1111 >> Membership: dynamic >> Penalty: 2 >> CallsTaken: 0 >> LastCall: 0 >> Status: 5 >> Paused: 0 >> >> I would first troubleshoot why this Queue Member is showing up as Status: >> 5 (Unavailable). >> >> -- >> Thanks, >> --Warren Selby, dCAP >> http://www.SelbyTech.com >> >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users > >
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