In article <[email protected]>, Albert <[email protected]> wrote:
> I have very weird case, which i dont understand. I have voice menu where
> customer is choosing language, and all works fine apart from this that
> after pressing 1 applications related to 1-ext are being processed
> immediatly and after pressinf 2, there is 4-5 sec delay betweek 1st
> application is being processed related to that extension 2.
>
> Difference which i am seeing in this log files is that in 2nd case,
> there is " == CDR updated on ...", but why in 1st case it isnt and in
> 2nd is ? Could that be my source of problem ?
>
> Thanks for your help, any hint will do
>
> Regards
> Robert
> ---------------------------------------
>
> Below you can find part of menu from and log files....
>
>
> *** menu ***
> [voiceservices_menu]
> exten => 2666,1,Background(custom/l_stories/swelcome)
> exten => 2666,n,WaitExten(15) ;wait 15 sec
>
> exten => 1,1,Verbose(Customer pressed key 1)
> exten => 1,n,Goto(storiesmenu-lu,2666,1) ;if customer choosed 1 jump to
> LU lang
>
> exten => 2,1,Verbose(Customer pressed key 2)
> exten => 2,n,Goto(storiesmenu-en,2666,1) ;if customer choosed 1 jump to
> EN lang
>
> exten => i,1,Playback(invalid)
> exten => i,n,Goto(voiceservices_menu,2666,1)
>
> exten => t,1,Playback(vm-goodbye)
> exten => t,n,Goto(voiceservices_menu,2666,1)
Your problem is the presence of the 2666 extension. When you press 2,
the system waits for a few seconds to see if you are going to press
6 or not. You need to separate the initial extension and the menu
options into different contexts:
[voiceservices_menu]
exten => 2666,1,Set(EXT=${EXTEN})
exten => 2666,n,Goto(voiceservices_options,s,1)
[voiceservices_options]
exten => s,1,Background(custom/l_stories/swelcome)
exten => s,n,WaitExten(15) ;wait 15 sec
exten => 1,1,Verbose(Customer pressed key 1)
exten => 1,n,Goto(storiesmenu-lu,${EXT},1) ;if customer choosed 1 jump to LU
lang
exten => 2,1,Verbose(Customer pressed key 2)
exten => 2,n,Goto(storiesmenu-en,${EXT},1) ;if customer choosed 1 jump to EN
lang
exten => i,1,Playback(invalid)
exten => i,n,Goto(voiceservices_menu,s,1)
exten => t,1,Playback(vm-goodbye)
exten => t,n,Goto(voiceservices_menu,s,1)
If the dialplan in storiesmenu-lu and storiesmenu-en do not actually
need to know the original dialled extension (2666), you can use the s
extension there too, and completely remove EXT and ${EXT}
Hope this helps!
Cheers
Tony
--
Tony Mountifield
Work: [email protected] - http://www.softins.co.uk
Play: [email protected] - http://tony.mountifield.org
--
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