Do you know if the failure was caused my user action (or lack of, ie they didn't send digits), or a technical problem?
Cheers, Kingsley. On Fri, 2011-11-18 at 12:24 -0600, Danny Nicholas wrote: > If you read the last line of the synopsis, it states that > "Read should disconnect if the function fails or errors out." > > I'm using Read() in an IVR context where I read an account number, then a > password, then return information. This usually works well to the tune of > 44K transactions a month, but I will have around 1 percent of my calls ask > for the account number and hang up the call because Read() failed and didn't > say anything. Perfection doesn't seem necessary until somebody complains > because you don't have it. > > -----Original Message----- > From: asterisk-users-boun...@lists.digium.com > [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kingsley Tart > Sent: Friday, November 18, 2011 12:18 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Question about Read() application > > What sort of "problem with Read()" are you expecting to encounter, and what > do you mean by "keep going"? > > Cheers, > Kingsley. > > On Thu, 2011-11-17 at 10:10 -0600, Danny Nicholas wrote: > > Hello again list, > > > > Did the following: (on 1.4.42 > > installation) > > > > asterisk -rx "core show application read" > > > > > > > > -= Info about application 'Read' =- > > > > > > > > [Synopsis] > > > > Read a variable > > > > > > > > [Description] > > > > Read(variable[|filename][|maxdigits][|option][|attempts][|timeout]) > > > > > > > > Reads a #-terminated string of digits a certain number of times from > > the > > > > user in to the given variable. > > > > filename -- file to play before reading digits or tone with option > > i > > > > maxdigits -- maximum acceptable number of digits. Stops reading > > after > > > > maxdigits have been entered (without requiring the > > user to > > > > press the '#' key). > > > > Defaults to 0 - no limit - wait for the user press the > > '#' key. > > > > Any value below 0 means the same. Max accepted value > > is 255. > > > > option -- options are 's' , 'i', 'n' > > > > 's' to return immediately if the line is not up, > > > > 'i' to play filename as an indication tone from your > > indications.conf > > > > 'n' to read digits even if the line is not up. > > > > attempts -- if greater than 1, that many attempts will be made in > > the > > > > event no data is entered. > > > > timeout -- An integer number of seconds to wait for a digit > > response. If greater > > > > than 0, that value will override the default timeout. > > > > > > > > Read should disconnect if the function fails or errors out. > > > > > > > > I need for Asterisk to “keep going” if I have a problem with Read() or > > at least playback some kind of warning. Any suggestions? > > > > P.S. The “Read should disconnect” line does not show up in my 10.0 > > install. > > > > > > > > Thanks > > > > Danny Nicholas > > > > > > > > > > -- > > _____________________________________________________________________ > > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > New to Asterisk? Join us for a live introductory webinar every Thurs: > > http://www.asterisk.org/hello > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to > Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
