Thank you, I'll try and say you after.
----- Original Message -----
From: Aurimas Skirgaila
To: Etann ; Asterisk Users Mailing List - Non-Commercial Discussion
Sent: Friday, February 03, 2012 8:36 AM
Subject: Re: [asterisk-users] amd detect answering machine
Hi,
do noop(${AMDCAUSE}) after exten => 1,1,AMD() , run some test calls and find
out why the call was detected as Answering Machine and adjust amd.conf
accordingly. if I recall correctly, you can also see the AMD flow in Asterisk
in verbose mode.
I'd suspect low silence_threshold . I usually set it 384, but it's very
dependent on carrier.
On Thu, Feb 2, 2012 at 5:51 PM, Etann <[email protected]> wrote:
Hi,
I have IVR and when I press 1, asterisk calls my mobile phone.
If my mobile phone is offline, asterisk transfers to asterisk voicemail.
I'd like asterisk detects my mobile voicemail and if my mobile voicemail
answers, asterisk transfers to asterisk voicemail.
For that, I used AMD.
So I have problems ! Asterisk detects answering machine everytime!
How do I do please ?
extensions.conf
[ServeurPro]
exten => s,1,Ringing()
exten => s,2,Wait(2)
exten => s,3,Answer()
exten => s,4,Set(NbInvalide=0)
exten => s,5,Set(NbEssai=0)
exten => s,6,background(${ChmAudio}/ServeurProBienvenu)
exten => s,7,WaitExten(2)
exten => 1,1,AMD()
exten => 1,2,GotoIf($["${AMDSTATUS}"="MACHINE"]?1,4)
exten => 1,3,Dial(SIP/xxxxxxxx@ippi_outgoing2,40,r)
exten => 1,4,Voicemail(801@FloriePro,us)
exten => i,1,Set(NbInvalide=$[${NbInvalide}+1]})
exten => i,2,Gotoif($["${NbInvalide}" < "3"]?:6)
exten => i,3,Playback(${ChmAudio}/ErreurSaisie)
exten => i,4,Playback(${ChmAudio}/RetourMenu)
exten => i,5,Goto(s,6)
exten => i,6,Playback(${ChmAudio}/ErreurSaisie)
exten => i,7,Playback(${ChmAudio}/Aurevoir)
exten => i,8,Hangup()
exten => t,1,Set(NbEssai=$[${NbEssai}+1])
exten => t,2,Gotoif($["${NbEssai}" < "3"]?:5)
exten => t,3,Playback(${ChmAudio}/DemandeIncomprise)
exten => t,4,Goto(s,6)
exten => t,5,PlayBack(${ChmAudio}/Aurevoir)
exten => t,6,Hangup()
exten => h,1,noOp("Statut AMD : "${AMDSTATUS})
amd.conf
[general]
initial_silence = 2500 ; Maximum silence duration before the greeting.
; If exceeded then MACHINE.
greeting = 1500 ; Maximum length of a greeting. If exceeded then MACHINE.
after_greeting_silence = 500 ; Silence after detecting a greeting.
; If exceeded then HUMAN
total_analysis_time = 5000 ; Maximum time allowed for the algorithm to
decide
; on a HUMAN or MACHINE
min_word_length = 120 ; Minimum duration of Voice to considered as a word
between_words_silence = 50 ; Minimum duration of silence after a word to
consider
; the audio what follows as a new word
maximum_number_of_words = 3 ; Maximum number of words in the greeting.
; If exceeded then MACHINE
silence_threshold = 256
Thank you for your reply and for help!
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PS : Pour le respect de l'environnnement, n'imprimez ce mail qu'en cas de
nécessité.
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Mvh,
Aurimas Skirgaila
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