On 02/07/2012 01:07 PM, Sammy Govind wrote:
Hello,
I've been managing multiple call centres, almost all of them having
their calls recorded one way or other. Even in PBX environments with
MixMonitor and call recordings I haven't came across the situation
where I discovered that I can't chanspy a call because its recorded !
Which version of asterisk you are using ! can you paste the CLI logs
which show a complete call with a failed attempt to Chanspy ?
Using Asterisk 1.6.2.22.
The fact that ChanSpy can not be used with MixMonitor is something I
read on the wiki :
Attention
* Up to and including Asterisk 1.4.17 ChanSpy can cause a
*crash/segfault* if used together with Monitor
<http://www.voip-info.org/wiki/view/Asterisk+cmd+Monitor> or
MixMonitor <http://www.voip-info.org/wiki/view/MixMonitor> at the
same time. 1.4.18 is supposed to attack this issue by using
"audiohooks" that replaces the current ChanSpy approach.
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