Hi All; If we need the admin to have the ability to hear what the agent is talking without the agent or the customer feel, how this can be done? Is it using MeetMe or something else? How? When the admin start hearing, there will be a peep (because I do not need this, it should be silent monitoring).
Also, is there a specific kind IP Phones are required for this? Or any Cisco IP Phones can do this? Regards Bilal -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
