On 05/17/2012 07:53 AM, Andrew Furey wrote:
we use ActiveFax for sending (interfaced from an ERP package) and often get Comm Error 283 and incomplete faxes. If it's just making a bad situation worse, how is it that our solution of turning off ECM mode fixes it 98% of the time? I'm curious.

Because apparently the ECM protocol in ActiveFax is broken.

If disabling a feature that is designed to *improve* fax reliability and performance actually does the opposite, then there's no other explanation than to conclude that the implementation of that feature is broken in the product you're using.

Thanks,

Lee.

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