I have and automated call-in dispatch system where hundreds of people call in
daily for 2-3 minutes each. The extension is set up to get their information,
then text-to-speech the dispatch information (via odbc). It then loops 5 times
then ends the call. These calls are being handled by an 8 port analog digium
card.
Sometimes though, I see calls via 'core show channel dahdi/1-1' that have a
time of > 16 hours. I'm not sure if this is a result of dahdi missing the
hangup, ODBC timing out, or TTS failing for some reason. When a channel gets
in this state, the call doesn't seem to progress through the dialplan, they
always display the TTS line. Doing a 'dahdi destroy channel 1-1' doesn't seem
to be effective - the only way I've been able to clear the calls is to do a
'dahdi restart' and/or restart the asterisk service.
For TTS I'm using cepstral with the Swift wrapper.
Here is a snippet of my dialplan:
[AAA_27_EMP]
exten => s,1,Answer
same => n,Set(CDR(accountcode)=27_EMP)
same => n,Set(comp_num=27)
same => n,Set(readprompt=AAA/enter_employee_number)
same => n,Set(truck_text=employee number)
same => n,Set(validate_func=AAA_VALIDATE_EMP_NUM)
same => n,Set(get_param1=27)
same => n,Set(get_param2=E)
same => n,Set(read_length=7)
same => n,Goto(DB_LOOKUP,s,1)
[DB_LOOKUP]
exten => s,1,NoOp()
same => n(getid),Read(account_id,${readprompt},${read_length},,3,5)
same => n,Gotoif($[ "${LEN(${account_id})}" <= "0"]?timeout_hangup)
same => n(validateid),Verbose(validating id ${account_id})
same => n,Set(CDR(userfield)=${account_id})
same => n,GotoIf($["${account_id}"=="*"]?AAACompMenu,s,1)
same =>
n,Set(ID_VALIDATED=${validate_func}(${get_param1},${account_id}))
same => n,GotoIf($[${ID_VALIDATED}==0]?badid)
same => n(goodid),Verbose(getting schedule for id ${account_id}
AAA_GET_SCHEDULE(${get_param1},${get_param2},${account_id})))
same =>
n,Set(ODBC_ID=${AAA_GET_SCHEDULE(${get_param1},${get_param2},${account_id})})
same => n,GotoIf($[${ODBCROWS} < 1]?no_schedule)
same => n,Verbose(odbcrows count: ${ODBCROWS})
same => n,Set(COUNTER=1)
same => n,Set(AAA_OUTPUT="Schedule for ${truck_text} ${account_id}: ")
same => n,While($[${COUNTER} <= ${ODBCROWS}])
same => n,Set(ARRAY(id,data)=${ODBC_FETCH(${ODBC_ID})})
same => n,Set(AAA_OUTPUT=${AAA_OUTPUT}${data}. )
;same => n,Swift("${data}")
same => n,Set(COUNTER=$[${COUNTER} + 1])
same => n,EndWhile()
same => n,ODBCFinish()
same => n,NoOp("${get_param2}")
same => n,Set(AAA_CHECKED_IN()="${comp_num}", "${get_param2}",
"${account_id}", "${AAA_OUTPUT}", "S", "${CALLERID(num)}", "${CALLERID(all)}",
"${UNIQUEID}")
same => n,Set(MAX_REPEAT=5)
same => n(readschedule),Swift("${AAA_OUTPUT}")
same => n,Set(MAX_REPEAT=$[${MAX_REPEAT}-1])
same => n,Gotoif($[${MAX_REPEAT} <= 0]?timeout_hangup)
same => n,Read(return_id,AAA/end_of_schedule,${read_length},,,2)
same => n,Gotoif($[ "${LEN(${return_id})}" <= "0"]?readschedule)
same => n,Set(account_id=${return_id})
same => n,Goto(validateid)
same => n(timeout_hangup),Swift("No ${truck_text} entered. Goodbye")
same => n,Hangup()
same => n(badid),Set(AAA_OUTPUT="Invalid ${truck_text} ${account_id}")
same => n,Set(AAA_CHECKED_IN()="${comp_num}", "${get_param2}",
"${account_id}", "${AAA_OUTPUT}", "I", "${CALLERID(num)}", "${CALLERID(all)}",
"${UNIQUEID}")
same => n,Swift("${AAA_OUTPUT}")
same => n,Goto(getid)
same => n(no_schedule),Set(AAA_OUTPUT="No schedule found for
${truck_text} ${account_id}")
same => n,Set(AAA_CHECKED_IN()="${comp_num}", "${get_param2}",
"${account_id}", "${AAA_OUTPUT}", "N", "${CALLERID(num)}", "${CALLERID(all)}",
"${UNIQUEID}")
same => n,Swift("${AAA_OUTPUT}")
same => n,Goto(getid)
Thanks in advance
-Justin
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
