On Tue, 2012-08-14 at 18:43 +0100, Goke M Aruna wrote:
> hello all,
>
>
> I have call queue management system where all call comes in, put in
> the queue while the caller speak with the online support team /
> teacher.
> However, my major concern is those under MOH (in the queue) will not
> be able to listen to the teacher until their turns and this is
> required.
>
>
> my Request, I want to make the teachers audio as the MOH and every new
> calls that comes in listen to the life channels with the teachers.
>
>
> Any help will be highly welcome.
>
This would work better using a MeetMe/Confbridge room. Insert users
muted so they can only listen to the conference and then the instructor
can unmute them when it is their turn to speak.-- Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez Prats Director de Tecnología +52-55-91169161 ext 2001
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