forward to a Local extension that has dialplan requiring the
acknowledgement?

On 16 August 2012 21:12, Phil Frost <[email protected]> wrote:

> I'd like to allow my users to forward their calls using the forwarding
> feature on their SIP handsets and continue to receive Queue() calls.
> Currently I set the 'i' option in Queue() so that if a user forwards to
> their cell phone, or any other extension that has voicemail, the voicemail
> doesn't eat all the calls to the queue.
>
> I'm aware that I can configure the queue to require agents to acknowledge
> the call. However, most of the calls go to internal devices where
> confirmation isn't necessary, so I'd like to avoid the extra inconvenience
> in that most common case.
>
> What I'd like to do is somehow detect that a handset has responded with a
> SIP 302 response, and only when this is the case, require the agent to
> confirm humanness before answering the call from the queue. Any ideas on
> how this could be implemented?
>
>
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