Brett Lehrer wrote: Hola,
I'm running Asterisk 1.8.11.1 and am connected to the nexVortex trunking service over a DSL line solely dedicated to VoIP usage. For both incoming and outgoing faxes, I'm getting a failure rate of just over 25%, and over a handful of reasons.
I've never heard of that service so I unfortunately don't know the underlying equipment they are using for their service but it makes a *huge* difference.
T.38 (which I hope you are using as that increases the chances a bit more) implementations wildly differ in interoperability and how well they generally work. This is one of the big problems with doing fax over VoIP and why for some individuals it works great and why for others it just falls apart.
Is it natural to have this many problems on a completely digital configuration? I'm trying to cut our analog phone line (because it's so expensive), but some fax machines just don't seem to ever accept a fax. Many of the failures are on the same numbers, forcing me to fall back to an old analog fax machine just to make sure it actually gets through.
In a perfect world, no. In reality it depends as I mentioned above.
Has anyone else had any similar experiences, or is this indicative of a failure in the setup on my end (or even the trunking service)?
Without more information (like logs/etc) it's hard to isolate things and point fingers.
Cheers, -- Joshua Colp Digium, Inc. | Senior Software Developer 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at: www.digium.com & www.asterisk.org -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
