On Mon, Oct 22, 2012 at 12:40 PM, Christopher Harrington <ch...@acsdi.com>wrote:
> All automated solutions -- paid or free -- are terrible. The technology > simply does not exist at this point at a level that is acceptable to most > customers. If quality is paramount, you are better off doing the > transcription in-house with a human. > In-house transcriptions are definitely out of the question, but any experience with outsourced solutions would be useful. As far as I can tell the current service is automated, and as awful as Google Voice, yet they find it useful. Their existing carrier uses Broadsoft and I'm not sure if they have that built in. -- Carlos Alvarez TelEvolve 602-889-3003
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