2012/10/30 Benny Amorsen <benny+use...@amorsen.dk> > Mitch Claborn <mitch...@claborn.net> writes: > > > In our sales queue, we have wrapup time set to 15 seconds. When the > > phones are really busy, the operators would like the ability to bypass > > that 15 second wait and grab the next call in the queue. Is that > > possible? How to accomplish? > > Slightly hacky solution which only works for ringall: > > Designate a phone to be in the queue but never get answered. When you > are ready for a call early, do a directed pickup of that phone. >
Are you sure a call which entered into a queue can be directly picked up ? > > For a less hacky solution, see https://reviewboard.asterisk.org/r/1619/ > > > /Benny > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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