On Wed, 2012-11-14 at 09:48 -0800, Michael L. Young wrote: > ----- Original Message ----- > > From: "Ishfaq Malik" <[email protected]> > > To: "Asterisk Users Mailing List - Non-Commercial Discussion" > > <[email protected]> > > Sent: Wednesday, November 14, 2012 9:25:37 AM > > Subject: Re: [asterisk-users] Error: astobj2.c: refcount -1 on object > > > > Thanks for the advice but that's not really a quick and easy option > > for > > us. We would not be able to upgrade to another version without doing > > full regression testing on the candidate upgrade version and we've > > been > > using this version for at least half a year and this is the first > > time > > we've had this crash and this error. > > > > Also, just upgrading doesn't enlighten me to what is going on to > > cause > > this error. > > Sorry, I thought I was offering a quick and easy option. Since, this is a > minor release upgrade, there shouldn't (won't say there won't) be any changes > to cause you problems. But, I understand you have to follow your procedures > before upgrading. Software is not perfect. > > Since this is not happening all the time, it may take a while for you to try > and figure out what is wrong; that is if you can reproduce it. Therefore, in > my opinion, I think you would be better off using your time to consider > upgrading especially with a lot of bugs and security updates being in the > latest version. Use that time to run through your regression testing. > > Anyways, if you want to go the path to try and figure out what caused this, I > beleive you will need to look at the following information: > > https://wiki.asterisk.org/wiki/display/AST/Reference+Count+Debugging > > Hope that helps, > > Michael > (elguero) >
Hi Sorry if I sounded a bit short with you before. You are correct and we do need to consider upgrading but have been bitten in the past with upgrading, hence having to have a fixed and thorough procedure which usually lasts about a month! It's also a bit trick trying to decide which version to upgrade to as we simply cannot upgrade our production servers every time a new asterisk version comes out. Also, thanks for pointing me in the right direction with the link provided. Regards Ish -- Ishfaq Malik <[email protected]> Department: VOIP Support Company: Packnet Limited t: +44 (0)845 004 4994 f: +44 (0)161 660 9825 e: [email protected] w: http://www.pack-net.co.uk Registered Address: PACKNET LIMITED, 2A ENTERPRISE HOUSE, LLOYD STREET NORTH, MANCHESTER SCIENCE PARK, MANCHESTER, M156SE COMPANY REG NO. 04920552 -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
