Dears;

I am facing a problem in disconnecting the calls, it is related to the 
rtptimeout (disconnecting if there is no RTP packets from both sides).

My Asterisk Box is behind NAT but there is a static real IP address at the ADSL 
router. We call from the Mobile to the PSTN analogue numbers which are 
connected to Asterisk Analogue card (the telephone lines are analoge), and then 
we dial the overseas number, so the asterisk is sending the call to a VoIP 
service provider which will route the call to the destination. Sometime the 
destination is connected while ringing !! And this is a problem from the SIP 
service provider route, then we hangup our mobile (as no one answering our 
call) but asterisk is not detecting the hangup (it is because the telephone 
lines are analoge and this problem is common in analoge lines that some hangup 
are not detected). In that case, the call will stay open and charging and this 
is a wrong.

This problem was not appearing when Asterisk machine was having static real IP 
address because I was enabling the rtptimeout paramters. But now as the 
asterisk box IP address is private and it is behind NATing then it is appearing 
even I enabled the (rtptimeout=50 and rtpholdtimeout=120).

What should I do?

Regards
Bilal

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