very polite *bump* this is a real issue for us - anyone got _any_ clues or ideas ?
Thanks ;) On 12 February 2013 14:29, Julian Lyndon-Smith <[email protected]> wrote: > Ever since we upgraded to asterisk 11 we have had audio problems with > our cisco 7940 phones. > > The problems manifest themselves by the conversation turning "robotic" > or into silence (to the extent our agents are saying "hello? hello?" > and the customer is saying "I hear you just fine" > > We had to change pedantic=no in sip.conf to allow the phones to register > > We are assuming that it is the phone<=>asterisk combination because > > a) the call recordings of the conversation are perfect (no noise on > the line, conversation is clear) but it is apparent that the agent > cannot hear the customer sometimes (Hello?) > > b) we have replaced the cables and switches between the phones and the pbx > > c) we don't have the same problem with Aastra 9133i or Polycom 331 phones > > Are there any settings in sip.conf that may help this , or a > particular firmware ? Are there any known audio problems with cisco > 7940 and asterisk 11 ? > > Many thanks > > Julian > > -- > Julian Lyndon-Smith > IT Director, Dot R Limited > > "I don’t care if it works on your machine! We are not shipping your > machine!” > > The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg > -- Julian Lyndon-Smith IT Director, Dot R Limited "I don’t care if it works on your machine! We are not shipping your machine!” The kangaroo dances: http://www.youtube.com/watch?v=MAWl5iYOaUg
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