We have an automated greeting on our Asterisk phone system, that like many, has the phrase "if you know your party's extension, you may dial it at any time".
Today, I encountered a user dialing in from the outside, attempting to dial an extension, but he was appending the # key at the end. This, as I would have expected, made Asterisk think he was trying to call the extension 2134#, which went nowhere. Personally, unless instructed to do so, typically with the phrase "followed by the pound sign", I don't enter a pound sign when dialing a user extension or inputting digits on phone system menus. Is stripping the # sign off of extensions dialed from an automated greeting something most phone systems do? Thanks, Vernon
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