Hi Carlos,

On 04/28/2013 10:56 PM, Carlos Alvarez wrote:
We have a new customer with a lot of old phones like the 9133i.  They
won't register, and we see some very strange behavior with them.  If
the SIP peer exists, they simply fail silently, with no error in the
CLI or the messages log.  Nothing works, but no errors.

If the peer does not exist, it's clear that it's registering improperly:

[2013-04-28 13:34:31] NOTICE[3058] chan_sip.c: Registration from
'abc123 <sip:abc123@>' failed for '68.2.x.x' - No matching peer found

Typically of course we'd expect to see:  <sip:abc123@server>

We're running the latest available firmware, but it's from 2009.  Any
ideas on this before we just trash all the older phones?

I reviewed one of those a long time ago. I'm afraid all I can remember is that it had its fair share of issues. I did a lot of factory resets and had to set the config through tftp *or* the UI but not mix both. Did you try doing factory resets (page 9-11 in admin guide) and/or downgrading to an older firmware release?

Main info page:
http://www.aastra.ca/document-library.htm?curr_fam=Aastra+9000i&curr_nav=2&prod_id=6441

The 1.4.0 firmware:
https://www.voipon.co.uk/products/download/aastra_9133i.zip

The 1.4.3 firmware:
http://www.aastra.ca/cps/rde/aareddownload?file_id=6441-6449-_P07_XML&dsproject=www-aastratelecom-com&mtype=zip

Release notes of 1.4.3:
http://www.aastra.ca/cps/rde/aareddownload?file_id=6441-6427-_P07_XML&dsproject=www-aastratelecom-com&mtype=pdf

Manual
http://www.aastra.ca/cps/rde/aareddownload?file_id=6441-6425-_P07_XML&dsproject=www-aastratelecom-com&mtype=pdf

Regards,
Patrick

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