No vacation notice, nothing, other than the system auto-replying saying
that the ticket will be closed because we didn't have any action on it.
 Rather distressing for our customers.



On Mon, Jun 17, 2013 at 5:22 PM, Gregory Malsack <gmals...@coastalacq.com>wrote:

> No. Although Nicolas may have gone on holiday. I just purchased 2 licenses
> for fop2 a month or so ago.
>
> Carlos Alvarez <car...@televolve.com> wrote:
>
> >We have licensed both products and sent a support request on 6/11, with
> >zero reply or any activity on it at all so far.  No replies to subsequent
> >ticket updates or e-mails.
> >
> >
> >--
> >Carlos Alvarez
> >TelEvolve
> >602-889-3003
> >
> >--
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-- 
Carlos Alvarez
TelEvolve
602-889-3003
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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