Hi,
I found in another mail that setting call-limit=1 in the sip configuration
works. I tried that. It works but in that case the agents are not able to
transfer the call to another extension, because only one call is allowed at a
time.
Any other methods ?
Thanks & Regards
Shanavaz.
________________________________
From: Shanavaz E A <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Saturday, June 22, 2013 1:11 PM
Subject: [asterisk-users] Queue Ring inuse is shared ?
Hi,
I use asterisk 1.8.
My issue is : I have the same SIP members added to two queues. I use realtime
configuration and has set the field ringinuse=0 for both the queues. But if an
extension is answering the call in one queue, and some new call comes in the
second queue, still that extension is ringed. In the queue_log table I am
getting RINGNOANSWER events each second for the extension until the call gets
answered.
Is this a normal behaviour ? Can we prevent it? Can we set "not to ring" any
queue member if he is answering a call either in the same queue or a different
queue? Pls guide me.
Regards
Shanavaz.
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