On Thu, Aug 1, 2013 at 10:28 AM, Adam Moffett <[email protected]>wrote:
> When I compare my total minutes on the bill from VoIP Innovations, to the > number from our CDRs, I'm finding a smalish (3-4%) discrepancy in the count > of minutes. I'm wondering why it's there. > > Are there different methods of counting the billable start or end point of > a phone call? > > If it matters, I'm counting more termination minutes than they are and > they're counting more origination minutes than I am. > > If I remember correctly, they bill in sub-minute increments, something like 60 second minimum, then every 6 seconds after that. In other words, if you have a 20 second call, it's billed as 60 seconds, however, if you have a 62 second call, it's billed as 66. I don't remember what they're specific increments are, but I don't believe it was a straight bill. Are you finding that you're off by just a few seconds per call, or by minutes? When you say you're off by 3-4%, are you saying your CDR reports 100 minutes on a call and they are showing 104 minutes, or vice versa?
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