On Wed, 2 Oct 2013, Asmaa Ahmed wrote:

My problem is breaking the hierarchy level. Let's say I am in the main menu and I have three options ( 1 for new messages, 2 change folders, 0 mailbox options ) all of them are fine I can go through them by pressing the mentioned numbers, but if I pressed another number like 5, 6,... will hear something out of the three options I have, something in different level. if I pressed 7 for example, will hear something like (message deleted) which should be OK only if I am inside option (1 new messages) and asked to delete one of it, so I will press 7... but I was expecting to hear something like "invalid option" or do nothing at all if I am not inside (new messages) menu!

A better subject would also help. 'Invalid options' leaves the reader with no clue what you need. Better bait, better fish.

Without the dialplan* and the console output**, I can't give any suggestions.

I would suggest annotating each extension (using priority 1) in each context with something like:

        exten = s,1,    verbose(1,[${EXTEN}@${CONTEXT}])

this will make it easier to follow along and figure out what's wrong.

*) From the Asterisk CLI, use 'dialplan show <context-name>' and paste that into your reply for each of the relevant contexts. I'm not interested in what you think your dialplan looks like, only what Asterisk thinks it looks like :)

**) Paste, don't re-type.

--
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards       [email protected]      Voice: +1-760-468-3867 PST
Newline                                              Fax: +1-760-731-3000
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