Hi every body our Calls are begging dropped for no reason and it starts with the sound quality dropping and then the caller unable to hear our call center agents. Then the call drops or the caller hangs up unable to hear.
I could see following lines inside full log ---------------------------------------------------------------------------------- [Jan 20 15:21:35] DEBUG[14982] audiohook.c: Write factory 0x7f32f4005940 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[14988] audiohook.c: Write factory 0x7f32dc00a0d0 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[15013] audiohook.c: Write factory 0x7f32f0016660 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[14988] audiohook.c: Write factory 0x7f32dc00a0d0 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[14998] audiohook.c: Write factory 0x7f32ec0069e0 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[14982] audiohook.c: Write factory 0x7f32f4005940 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[14998] audiohook.c: Write factory 0x7f32ec0069e0 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[15013] audiohook.c: Write factory 0x7f32f0016660 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[14982] audiohook.c: Write factory 0x7f32f4005940 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[14988] audiohook.c: Write factory 0x7f32dc00a0d0 was pretty quick last time, waiting for them. [Jan 20 15:21:35] DEBUG[15013] audiohook.c: Write factory 0x7f32f0016660 was pretty quick last time, waiting for them. --------------------------------------------------------------------------------- mixmonitor app is enable for trying to record channels. we are using asterisk 1.8.20 could you help me what is the problem? Best Regards, Mahdieh Saeed
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