On 4/21/2014 3:58 PM, Nick Cameo wrote:
On Mon, Apr 21, 2014 at 2:01 PM, James Sharp <[email protected]
<mailto:[email protected]>> wrote:

    On 4/21/2014 1:47 PM, Mitul Limbani wrote:

        Use vicidial for achieving the same.


    Or call files (or AMI originate), a short bit of dialplan logic, and
    maybe a call to Queue().




This is a nice and easy solution however, I do not know where to begin.
Can you gents kindly
elaborate or point us to the right directions (ie, howto tutorials)



Asterisk call files:

http://www.microalcarria.com/descargas/documentos/Linux/varios/Asterisk/asteriskdocs-docbook/docs-html/x1512.html

(Replace Channel with dial commands to your telephony provider, change the context and extension with an appropriate).

Dialplan:

You'll probably just need some Playback and Read commands to play your message and get the digit response.

Agents and Queues:

http://www.voip-info.org/wiki/view/Asterisk+call+queues

You'll probably want to use static/fixed agents unless you have a whole bunch of agents logging in and out.




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