check your logs /var/log/asterisk/full -- make sure your verbosity is set high enough to do you good and you wll probably find the answer.
Pat Collins <drdialt...@optonline.net> wrote: > Perhaps assigned as a test number somewhere along the line? > Are these ISDN, SIP, IAX calls? > There are MANY smart people on this list. > Maybe sharing the relevant configs and traces is a good place to start??? > > -----Original Message----- > From: asterisk-users-boun...@lists.digium.com > [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Norman Molhant > Sent: Saturday, July 19, 2014 10:43 AM > To: asterisk-users@lists.digium.com > Subject: [asterisk-users] incoming calls fall into echo test mode > > Hello all, > > Weird trouble here: > we have 60-some happy subscribers on a FreePBX box, each with its own phone > number, with no problem at all, except for one (and only one) subscriber who > has this > problem: his outgoing calls are ok, but when someone dials his phone number > (be it from our network or from any other place in the world), the caller > ears the standard message signalling he has entered the echo test mode and > must dial # to exit that mode. > > Most callers don't understand what's going on, then give up and hang up > without dialling #. Very few dial # one or more times, then those few get > our customer's phone ringing and are then able to reach our customer. > > I went through all the docs, wikis and discussions I found on the web, > without finding any data on how to solve that problem. > > I tried many things on our FreePBX box and found out the problem seems > somehow linked with the customer's extension (or phone number), not his > inbound route (changing the latter has no effect on the problem). > > Creating a new extension with another phone number would solve the problem > (I tried it and it works), but this customer wants to keep his current phone > number and when I tried deleting his extension then creating a new one with > his current phone number, the new extension presented the same problem as > the previous one... > > Anyone knows what could cause such a problem and/or how to solve it ? > > Thanks, > Norman. > ad...@csur.ca > > > > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to > Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici cov...@ccs.covici.com -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users