I was able to get a packet trace of this event....

Time
312.353549 -> INVITE to primary
313.222303 -> INVITE to primary ( suspected resend of frame )
314.289215 -> INVITE to backup
315.397120 -> INVITE to backup ( suspected resend of frame )

So is primary just too slow to answer ? I am not seeing anything in the
logs on primary.



On Wed, Sep 3, 2014 at 2:39 PM, Stephen More <[email protected]> wrote:

> I have two real time asterisk boxes configured to accept incoming or
> outgoing calls at any time.
>
> All the users are configured to send their calls to primary. If primary is
> down calls will go to backup.
> All incoming SIP calls should be sent to primary. If primary is down
> incoming calls will go to backup.
>
> 99.9% of the time it works as designed.
>
> Every once in a while my SIP provider will send a sip call to our backup.
> primary is working fine. When asked they responded with "it's possible
> primary didn't respond fast enough so backup grabbed it. You should lower
> the response time on primary and raise it on backup"
>
> What setting is he referring to ? Can I tweak a setting to make our backup
> server respond slower so that the primary answers the call ?
>
>
> -Thanks
>
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