On Mon, Dec 29, 2014 at 7:26 AM, Lukasz Sokol <el.es...@gmail.com> wrote:
> As the handsets have no LCD's to show the dialled number, > I want to give the workforce the ability to dial OUT using the softphone, > (as in, copy/paste the number from the CRM software into softphone then > *immediately* transfer the originated call 'endpoint' to the handset of > the same 'user' extension, somehow, > the question is, HOW ? > > We use FreePBX and a custom CRM. What we do is use the Asterisk Manager interface to create a call using the originate command. Asterisk dials the users handset, once they answer Asterisk then dials the outbound number. No need for any transferring. You could also look at Asterisk call files to originate the call. Ryan
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