On 4/7/15 7:48 PM, Andrew Galdes wrote:
Hi Dmitriy and others and thanks for your help so far.
The option "match_auth_username=yes" seems to have had no effect. From
my reading, this option will try to match the username of the incoming
SIP account to a section heading. If that is how it must work then i
can see a big problem. I'm trying to present the receptionist with a
nice display of which line the call came in on. For example, the
receptionist answers calls for 8 different companies and would like
the phone to display the company name that she should announce to the
caller.
Here is a more complete output of an incoming call. I've changed the
SIP numbers to "Company1', etc, to hide the numbers.
Connected to Asterisk 10.12.4 currently running on asterisk (pid =
32267)
Verbosity is at least 12
asterisk*CLI>
asterisk*CLI>
asterisk*CLI>
== Using SIP RTP CoS mark 5
-- Executing [s@incoming:1] *Set*("*SIP/Company1-00000797*",
"*thedid=""NodePhone"<sip:[email protected]
<mailto:sip%[email protected]>>"*") in new stack
-- Executing [s@incoming:2]
*Set*("*SIP/**Company1**-00000797*",
"*pseudodid="NodePhone"<sip:** sip:Company2**@sip.internode.on.net
<http://sip.internode.on.net>>*") in new stack
-- Executing [s@incoming:3]
*Set*("*SIP/**Company1**-00000797*",
"*pseudodid="NodePhone"<sip:** sip:Company2*") in new stack
-- Executing [s@incoming:4]
*Set*("*SIP/**Company1**-00000797*",
"*pseudodid=** sip:Company2*") in new stack
-- Executing [s@incoming:5]
*GotoIf*("*SIP/**Company1**-00000797*", "*0?internal,33,1:6*") in
new stack
-- Goto (incoming,s,6)
-- Executing [s@incoming:6]
*GotoIf*("*SIP/**Company1**-00000797*", "*0?internal,88,1:7*") in
new stack
-- Goto (incoming,s,7)
-- Executing [s@incoming:7]
*GotoIf*("*SIP/**Company1**-00000797*", "*0?internal,36,1:8*") in
new stack
-- Goto (incoming,s,8)
-- Executing [s@incoming:8]
*GotoIf*("*SIP/**Company1**-00000797*", "*1?internal,36,1:9*") in
new stack
-- Goto (internal,36,1)
-- Executing [36@internal:1]
*Set*("*SIP/**Company1**-00000797*",
"*CALLERID(name)=SIP/**Company1**-00000797*") in new stack
-- Executing [36@internal:2]
*Dial*("*SIP/**Company1**-00000797*", "*SIP/36,20*") in new stack
== Using SIP RTP CoS mark 5
-- Called SIP/36
-- SIP/36-00000798 is ringing
== Spawn extension (internal, 36, 2) exited non-zero on
'SIP/Company1-00000797'
asterisk*CLI> exit
And here is the "sip.conf":
[general]
match_auth_username=yes
register=081...:[email protected]/s
<http://081...:[email protected]/s>
register=082...:[email protected]/s
<http://082...:[email protected]/s>
register=083...:[email protected]:/s
register=084...:[email protected]:/s
register=085...:[email protected]/s
<http://085...:[email protected]/s>
register=086...:[email protected]/s
<http://086...:[email protected]/s>
register=087...:[email protected]/s
<http://087...:[email protected]/s>
register=088...:[email protected]/s
<http://088...:[email protected]/s>
[Company1]
username=081...
fromuser=081...
secret=...
canreinvite=no
qualify=yes
context=incoming
type=friend
insecure=invite,port
fromdomain=sip.internode.on.net <http://sip.internode.on.net>
host=sip.internode.on.net <http://sip.internode.on.net>
dtmfmode=rfc2833
disallow=all
allow=alaw
allow=ulaw
allow=g729
bindport=5060
bindaddr=0.0.0.0
nat=yes
registertimeout=5
allowoverlap=no
srvlookup=no
ubscribecontext=from-sip
callcounter=yes
[Company2]
...
[Company3]
...
[Company4]
...
And here is some of the "extensions.conf" file:
[incoming]
; Get the DID number from the TO header.
exten => s,1,Set(thedid="${SIP_HEADER(TO)}")
exten => s,2,Set(pseudodid=${SIP_HEADER(To)})
exten => s,3,Set(pseudodid=${CUT(pseudodid,@,1)})
exten => s,4,Set(pseudodid=${CUT(pseudodid,:,2)})
; Direct the DID accordingly.
exten => s,5,GotoIf($["${pseudodid}" = "081"]?internal,33,1:6)
exten => s,6,GotoIf($["${pseudodid}" = "082"]?internal,88,1:7)
exten => s,7,GotoIf($["${pseudodid}" = "083"]?internal,36,1:8)
exten => s,8,GotoIf($["${pseudodid}" = "084"]?internal,36,1:9)
exten => s,9,GotoIf($["${pseudodid}" = "085"]?internal,36,1:10)
exten => s,10,GotoIf($["${pseudodid}" = "086"]?internal,89,1:11)
exten => s,11,GotoIf($["${pseudodid}" = "087"]?internal,36,1:12)
exten => s,12,GotoIf($["${pseudodid}" = "088"]?internal,13,1:13)
Since your objective is to have the receptionist identify the company
she should be answering to then might I suggest a simple workaround to
your problem. Since right here you are already sending the call to the
expected internal context and extension, you could simply alter the
Caller Name and put in the Company Name so she could see it on the
screen. Something like:
[internal]
exten => 33,1,Set(CALLERID(name)=Company1:${CALLERID})
...
exten => 88,1,Set(CALLERID(name)=Company2:${CALLERID})
...
exten => 36,1,Set(CALLERID(name)=Company3:${CALLERID})
...
etc...
That will display the Company Name you want to see followed by the
caller ID #
-Andrew Galdes
On Thu, Apr 2, 2015 at 3:46 PM, Dmitriy Serov <[email protected]
<mailto:[email protected]>> wrote:
This is one of the chronic problems. Try this option in sip.conf:
match_auth_username=yes
Carefully read the description, it is better to test in "after hours".
02.04.2015 2:50, Andrew Galdes пишет:
Hello all,
I have an Asterisk server (Asterisk 10.12.4) with multiple sip
accounts with the same service provides. We have 8 phone numbers
in total.
Incoming calls from the public are all correctly directed to
appropriate office handsets. However, the display on the
reception phone (the only one i care about) is always showing the
same "SIP/Account1_0843214321" rather than the account
representing the number dialed.
For-instance, if Sam on her mobile calls "*0811111111*", Asterisk
will show a log entry like the following:
-- Executing [s@incoming:1] Set("SIP/*Account1_0822222222*",
"thedid=""NodePhone"<sip:*0811111111*@sip.internode.on.net
<http://sip.internode.on.net>>"") in new stack
But "Account1_*0822222222*" (as the name suggests) has a phone
number of "*0822222222*" and not "*0811111111*".
So Sam's call will come through and be routed to the correct
handset as the business needs, but it seems that all incoming
calls are being labeled as though coming in on a different
account. The effective problem is that the calledID is now wrong.
I'm after some general advice on how to handle the problem.
Ta,
-Andrew
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